Municipal Utilities has two highly specialized employees that are certified to locate water, sewer, and storm drain pipes in the public street/sidewalk or utility easements within the City.

Every person planning to dig should call USA at 811 or 1-800-227-2600.

Prior to your call to USA, outline your digging location with white chalk paint or another manner sufficient to enable USA underground facility members to determine the area of digging to be field marked.

Two (2) working days before your planned digging, call USA at 811 or 1-800-227-2600. For your convenience make your call on Wednesday, Thursday or Friday afternoons to avoid communication delays.

At the end of your call, you will be given a ticket number, referencing your digging information. Hold on to your ticket number in case you need to call USA back.

Your USA Ticket will be active for 28 calendar days from the day it is called in. If your excavation will continue past the 28 day active period, call USA back to extend the ticket before it expires.

• Mark or stake the horizontal path of their underground facilities
• Provide you with information about their underground facilities
• Advise you that they do not have any underground facilities in conflict with your digging work

After the USA members have field marked their facilities, you are required to notify USA anytime those field markings are no longer reasonably visible.

Before you use power equipment, expose the underground facilities in conflict by hand. See Marking Guidelines for hand digging requirements.

Please click on the following link to download a copy of our Location Request Form

Calling before you dig will not only save you money from a damage claim, it can also save your life!